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Saturday, February 1, 2014

Prioritization

By Scott McDowell, 99u, Jan. 28, 2014

We live in a culture of urgency. Most of us work in always-switched-on companies where everything feels urgent. Call backs, emails, and meetings are wrought with peak energy.

The constant influx of information from social media, emails, clients, advertising, etc., makes it difficult to decipher what’s important, what to abandon and what to work on now. Can you even add up the sheer number of small decisions you make each day?

The media theorist and writer Douglas Rushkoff describes his concept of “present shock” as “one big now… where everything is happening so fast it may as well be simultaneous.” He says the incoming barrage of information has degraded our ability to create long-term plans, and instead sets us up to react, react, react.

“The Principle of Priority states (a) you must know the difference between what is urgent and what is important, and (b) you must do what’s important first.”—Steven Pressfield, The War of Art

Urgency is a great motivator, but a flimsy one. The problem with urgency is that no one can remember what’s really important, so we spend too much time and energy on activities that don’t matter.

For several months, I’ve been experimenting with relentless prioritizing. I prioritize twice a day, as a ritual. The process for figuring out what is important is really just a simple series of questions:

Do I really have to do this now?
If so, is it “The Most Important Thing?”
If not, where does it fit relative to the other tasks?
Is someone waiting on me for this?
If so, when do they need it?
Does working/not working on this now have long-term consequences that I’m missing?

Part of reducing present shock is refusing to react. The best practice I’ve come up with is to not react to demands as they come in. Instead, I recognize them, and add them to a running list. Only when I have a proper break do I put them on the to-do list. The moment we enter “reaction” mode, we’ve surrendered our day to the whims of others.

The first check-in occurs in the middle of the day, before or after lunch. Am I working on what I said I was going to work on? Am I making progress? Am I working on the most important thing? I re-order appropriately. I’ve saved myself lots of frustration by course-correcting in the middle of the work day.

Check-in #2 is right before bed, when I plan for the next day. That way when I start at my desk in the morning, I don’t fall back into my inbox and back into response mode. And, if I do find I’m constantly reacting to the flood, I show myself some compassion. Drifting isn’t always a bad thing.

Being consistent about prioritization has produced interesting results. My major projects are moving along nicely. I feel less harried. The things I choose not to do, I choose purposefully. I’m able to focus longer and get back on track when necessary.

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